Privacy Policy

At Temptations Food Court, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our restaurant or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and billing information when you make reservations or contact us.
• Reservation Details: Date, time, party size, special requests, and dietary preferences.
• Payment Information: Credit card details processed securely through our payment providers.
• Communication Records: Records of your correspondence with us, including emails and phone calls.
• Feedback and Reviews: Comments, reviews, and survey responses you provide.

2. How We Use Your Information

We use the collected information for the following purposes:

• Process and manage your reservations and bookings
• Provide personalized dining experiences and accommodate special requests
• Send confirmations, updates, and important service communications
• Process payments and prevent fraudulent transactions
• Respond to inquiries, comments, and support requests
• Send marketing communications (with your consent)
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for basic website functionality, including reservations and checkout.
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
• Preference Cookies: Remember your settings and preferences for future visits.

You can control cookie preferences through your browser settings. Note that disabling cookies may limit certain website features.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business:

• Reservation Systems: OpenTable, Resy, or similar booking platforms
• Payment Processors: Stripe, Square, or other secure payment gateways
• Email Marketing: Mailchimp, SendGrid, or similar services (with consent)
• Analytics Providers: Google Analytics, Hotjar
• Customer Support: Help desk and communication tools

These third parties are contractually obligated to protect your information and use it only for specified purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure servers and encrypted databases
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel
• PCI-DSS compliance for payment card information

While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use caution when sharing sensitive information online.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing of your data for marketing purposes
• Restriction: Request limitation of processing in certain circumstances
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Reservation data is typically retained for:

• Active reservation records: Until completion of service plus 1 year
• Marketing communications: Until you unsubscribe or opt-out
• Financial records: As required by tax and accounting regulations (typically 7 years)
• Legal disputes: Until resolution plus applicable statute of limitations

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. International Data Transfers

If you are accessing our services from outside [Your Country], your information may be transferred to, stored, and processed in [Your Country] or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new effective date
• Sending email notifications to registered users (for material changes)
• Displaying prominent notices on our website

Your continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last updated: January 22, 2026